For Ciena Learning (

Logging in to Ciena Learning (for Ciena Customers, Employees and Partners)
User Registration process – Ciena portal & LMS Step 1- User is new. He needs to register on Ciena portal by clicking on -
Wed, 17 Feb, 2021 at 4:56 AM
Accessing Ciena Learning, Finding Course Materials and Pre-work
We want to make sure you are successful in your experience with Ciena Learning.  Following these simple steps will ensure you are ready for your upcoming cl...
Wed, 1 May, 2019 at 12:57 PM
System Requirements for Ciena's Virtual Classroom (WebEx)
Ciena's virtual classes are delivered via Webex, and require a computer with high speed internet access to attend the class. Please review the WebEx Sy...
Wed, 13 Feb, 2019 at 9:11 AM
Carrier Ethernet Associate Certification eLearning Course Student Guide Password
The CE-A Student Guide is provided via a link/icon saying "click here to open/download the PDF document that contains the Student Guide for this course...
Fri, 6 Jul, 2018 at 10:01 AM
Videos not displaying - training videos are blocked - what to do?
The videos on our site are hosted by Vimeo Pro, which is one of the most professional and trusted video-sharing websites in the world. Unfortunately, like...
Mon, 17 Jun, 2019 at 9:43 AM
Troubleshooting tips: web based course won't launch
If a web based course will not launch, try the following: Please open the course in  a different web browser.   Please make sure all pop up blockers a...
Tue, 27 Nov, 2018 at 2:51 PM
Adobe Flash Issue for Web Based Courses: Problem with audio or seeing parts of the web-based course on the screen
If you are taking a web based course in Saba and some screens are blank or missing information on the screen OR have no sound (especially in the post-test s...
Thu, 4 Oct, 2018 at 10:20 AM
Printing certificate for completed course
Log into Ciena Learning. Click My Learning, then STATUS button Completed Click the course name for the certificate When the course page opens, scroll to...
Thu, 29 Nov, 2018 at 10:34 AM
CenturyLink Students
If you are an employee with CenturyLink, you must login to the learning site with your CenturyLink email address.  This will enable to you to see the Centur...
Mon, 28 Jan, 2019 at 11:36 AM
MTM link not generated for a course in Totara
Background: Totara now integrates with MTM and sends class information every night. The scheduler has the ability to check a box to have MTM not create a su...
Mon, 30 Sep, 2019 at 3:14 AM