FAQs

How do I purchase a Ciena Certification Exam?
The attached document contains the steps that are also listed below to purchase a Ciena Certification Exam. If you still need additional help or have questi...
Tue, 11 Jan, 2022 at 8:51 AM
Why is my purchase pending?
If you choose the PO, Training credit or "Other" form of payment, then your purchase will remain in pending until it is verified by Ciena.  Yo...
Fri, 27 Apr, 2018 at 7:02 AM
How can I get more information about purchasing Ciena training?
We currently offer many ways to purchase training offered on our Ciena Learning site including: Product training led by Ciena's expert instructors...
Fri, 22 Oct, 2021 at 7:06 AM
What is Ciena Learning's cancellation policy?
Cancellation Policy for Instructor-led and Virtual Instructor-led Training Cancellations must be received in writing email to Support.learning@ciena.com a...
Fri, 22 Oct, 2021 at 7:06 AM
What are the Ciena Learning Terms and Conditions?
Ciena Learning Terms and Conditions Ordering and Payment Options for Ciena Learning Ordering of Ciena Learning Unless otherwise specified by Ciena, i...
Fri, 22 Oct, 2021 at 7:07 AM
Ciena Customer and Partner Certification Guidelines
Ciena Customer and Partner Certification Guidelines  Ciena provides certification in below three categories: 1. Carrier Ethernet Certification (CE C...
Wed, 6 Apr, 2022 at 2:56 AM
Ciena Employee Certification Guidelines
Ciena provides certification in below three categories: 1. Carrier Ethernet Certification (CE Certification) 2. Optical Communication Certification (OC...
Wed, 6 Apr, 2022 at 3:06 AM
Certification Self Help Guide for Employees
Ciena Employees registering for Ciena Product and Certification ILT Training Classes  IMPORTANT:  Ciena employees are welcome to attend any open seat te...
Wed, 6 Apr, 2022 at 12:45 AM
Classroom / Instructor-Led Training Instructions-Ciena Facilities
Ciena is looking forward to hosting you in our classroom!   During your training class, lunch will be provided daily.  Wi-Fi is also available at each ...
Wed, 6 Apr, 2022 at 8:49 AM
Covid Screening Form- English
Ciena Visitor Health Screening Questionnaire The safety of our employees, customers, families, and visitors remains Ciena's overriding priority. As...
Wed, 6 Apr, 2022 at 12:59 AM