Ciena Employees registering for Ciena Product and Certification ILT Training Classes 


IMPORTANT:  Ciena employees are welcome to attend any open seat technical training or certification course.  The cost of the course will be charged back to your department; therefore it is very important that you request approval from your direct manager prior to registering for the class.  

Questions regarding pricing should be directed to: support.learning@ciena.com


Registration instructions: 

First, Employee seeks approval from line manager to attend an ILT course (approval to miss work during ILT sessions and approval that the department will pay for the course.) 

Once approval is obtained, follow the next steps:  

Employee needs to login to Ciena learning portal via SSO & go learning Home page. This page will look like this.

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On this page one need to click on upcoming sessions in Technology Certifications tab. Upon clicking the same, user will get list of all upcoming sessions as below.

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Now user need to click on course name of his choice. On clicking the same, user will get below page with session details & seats status.

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User need to click on course name to see all upcoming sessions with seats availability. 

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 User then need to click on Sign up & upon clicking the same below page will appear.

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Now User need to check self-authorization box & click on sign up. Once it is clicked, user will get notification on Totara that request has been submitted

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User in turn will receive email notification as well with class details as below.

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Looking for an exam?

If you have completed a certification course.  Once the certification course is completed, user need to search for respective exam in Ciena learning portal. Below are guidelines to access exam.

 

Search for exam & click on exam to get below page

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Click on Register for test. Once register, you need to complete the exam within 30 days. Click on start to get into exam.

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Once the exam is  submitted, you will be able to see your score in the exam with percentage.

Click ‘Exit Activity’ to go to course home page.

 

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You can reset your attempt if you couldn’t clear in first attempt. You may take the exam again within the 30 days of registration. Post that you will not be able to retake the exam.

Note: There are a maximum of two attempts for the exam. In case the exam is not passed in two attempts, the exam will need to be purchased again.

 

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Click on ‘View Reports’ to access the exam summary

Note: The Exam Certificate will be available for download only if you score 80% or more in the exam

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  • Ciena Employee may self-enroll for exam without undergoing any pre-assessment or 5-day ILT certification classes.
  • Ciena Employee gets two attempts to clear the exam. 
  • In case employee is not able to clear the exam, he needs to undergo Certification course (ILT/WBT). Post that he needs to purchase exam. (Exam can be purchased at company cost if concern manager approves)
  • Once completed, Employee can download certificate. User must clear exam with minimum 80% or more to get certificate.

Learning support may share the eBook with the Ciena employee to prepare for the exam upon request.