FAQs

How do I purchase a Ciena Certification Exam?
The attached document contains the steps that are also listed below to purchase a Ciena Certification Exam. If you still need additional help or have questi...
Tue, 11 Jan, 2022 at 8:51 AM
Why is my purchase pending?
If you choose the PO, Training credit or "Other" form of payment, then your purchase will remain in pending until it is verified by Ciena.  Yo...
Fri, 27 Apr, 2018 at 7:02 AM
How can I get more information about purchasing Ciena training?
We currently offer many ways to purchase training offered on our Ciena Learning site including: Product training led by Ciena's expert instructors ...
Thu, 13 Mar, 2025 at 10:19 AM
What is Ciena Learning's cancellation policy?
Cancellation Policy for Instructor-led and Virtual Instructor-led Training Cancellations must be received in writing email to [email protected] a...
Fri, 22 Oct, 2021 at 7:06 AM
Ciena Customer and Partner Certification Guidelines
Ciena Customer and Partner Certification Guidelines  Ciena provides certification in below two categories: 1. Optical Communication Certification (O...
Thu, 13 Mar, 2025 at 10:24 AM
Ciena Employee Certification Guidelines
Ciena provides certification in below two categories: 1. Optical Communication Certification (OC Certification) 2. Ciena Routing and Switching Certific...
Fri, 14 Mar, 2025 at 8:28 AM
Certification Self Help Guide for Employees
Ciena Employees registering for Ciena Product and Certification ILT Training Classes  IMPORTANT:  Ciena employees are welcome to attend any open seat te...
Wed, 6 Apr, 2022 at 12:45 AM
Ciena Technology certification- End to End user guide
1. INTRODUCTION 1.1 General 1.1.1 These terms and conditions (this “Service Description”) is subject to the applicable agreement to which this Service ...
Thu, 20 Mar, 2025 at 9:28 AM